Order support
For help with an existing order, email Customer support is temporarily unavailable and include your order number. This is the quickest way for the care team to see the correct purchase details.
Never send card numbers, PayPal passwords or other payment credentials in a customer-care message.
Before placing an order
You may find the answer immediately:
- Compare measurements in the size guide
- Review delivery times and rates in shipping
- Check eligibility and timing in returns & refunds
- Read common answers in the FAQ
What to include
For order questions, share the order number, the name used at checkout and a short description of what you need. For a damaged or incorrect item, include clear photos of the item, packaging and shipping label.