Effective July 29, 2026
Where we deliver
Checkout currently supports valid residential and business street addresses within the United States. We do not currently deliver to P.O. boxes, U.S. territories, freight-forwarding addresses or international destinations. Service may be unavailable for a location even if an order form accepts the address.
Processing time
Orders are normally prepared for dispatch within 1–2 business days after payment, excluding weekends and U.S. federal holidays. Processing time is separate from carrier transit time. Fraud, address or inventory review may delay processing; if a delay changes the shipping commitment, the procedure below applies.
The website does not currently accept preorders or backorders. If that changes, the product page or checkout must disclose the expected shipping basis before the order is submitted.
Delivery options
| Service | Estimated transit after dispatch | Rate |
|---|---|---|
| Standard | 4–7 business days | $8 |
| Standard on orders $120+ | 4–7 business days | Free |
| Express | 2–3 business days | $18 |
Express delivery does not shorten processing time. Rates and available services shown at checkout control if they differ from this table.
Shipping confirmation and tracking
When an order is dispatched, the carrier and tracking reference are recorded with the order and provided through the available customer-care or transaction channel. Tracking may take up to 24 hours to show movement after the carrier receives the parcel.
Shipping delays and cancellations
Delivery dates are estimates, but we must have a reasonable basis for the dispatch time stated above. If we learn that we cannot ship within the promised time, we will provide notice as required by applicable law. The notice will include a revised shipping date where one is available and explain how to:
- agree to the revised date; or
- cancel the delayed, unshipped goods for a prompt refund to the original payment method.
If required consent to a delay is not obtained, the affected order will be cancelled and refunded. A cancellation caused by our inability to ship includes amounts paid for the cancelled goods and associated delivery charges as required by law. Store credit will not be substituted for a required refund.
Address accuracy and changes
Review the delivery address before payment. Use contact & order help immediately if it is wrong. We cannot guarantee a change after fulfillment begins.
If a parcel is returned because the submitted address was incomplete, undeliverable or refused, we may cancel and refund the merchandise after deducting a delivery or return cost where lawful and disclosed. We will not make that deduction when the delivery failure resulted from our error.
Split or partial shipments
We may use more than one parcel when reasonably necessary. You will not be charged an additional delivery fee solely because we split a shipment. If part of an order cannot be shipped, we will notify you and provide the legally required choice or refund for the unshipped portion.
Taxes, duties and forwarding services
Checkout supports U.S. delivery only. Any tax collected by the store is shown before payment. We do not quote or collect foreign customs duties because the store does not offer international delivery.
Delivery to a freight forwarder, reshipper or export agent is not supported. If a carrier nevertheless delivers to an address acting as a forwarding service, our responsibility and the customer’s remedies remain subject to applicable law and the evidence of delivery to the address entered at checkout.
Delivery, loss and damage
Carrier estimates are not guarantees. If tracking has not updated for five business days, shows delivery but the parcel cannot be located, or the parcel arrives damaged, use contact & order help promptly with the order number and clear photos where relevant.
Check the address, household, building reception and carrier delivery location before reporting a missing parcel. We will review the tracking and carrier record and provide the remedy required by the circumstances and applicable law. Keep damaged goods and packaging until the review is complete.
Ownership and risk
Unless applicable law requires otherwise, risk of loss passes when the parcel is delivered to the address supplied at checkout. Title passes after full payment and delivery. These provisions do not remove rights relating to a parcel that was not delivered as agreed.
Contact
For a delivery question, use Customer support is temporarily unavailable or contact & order help and include the order number.